The Recommended food size for a small pet feeder is 3/8"
diameter, medium feeder is 3/4" diameter and for a large
feeder is 7/8" diameter.
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Frequently Asked
Questions |
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| 1.
Can I feed cats and dogs?
You can feed cats, dogs, ferrets, pigs,
diabetic pets and any pet that eats dry
pellet food. |
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| 2.What
size feeder should I purchase?
The small feeder is recommended for pets who
weigh less than 15 lbs. The medium feeder is
recommended for pets who weigh greater than
15 lbs. and less than 40 lbs. The large
feeder is recommended for pets who weigh
greater than 40 lbs. |
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| 3.
How much feed can I store in
the feeder? You can store
approximately 20 lbs of feed in the large
feeder and 10 lbs. in the medium feeder and
5 lbs in the small feeder. |
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| 4.
What kind of pet food can I
feed in the feeder? You can
feed only dry food in the feeder.
The Small feeder is designed for a maximum
food size of 3/8 inch (No agitator).
The Medium feeder is designed for a maximum
food size of 3/4 inch (With agitator).
The Large feeder is designed for a maximum
food size of 7/8 inch (With agitator).
Dimensions listed are maximum length, width
or height of food. |
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| 5.
How much food does the
Autopetfeeder feed? The
Autopetfeeder is an electronic programmable
pet food feeder. It comes in three sizes so
that you can choose the feed rate for your
pet. You can program the timer in one second
increments and to feed your pet 8 times a
day.
The feed rate for the various sizes are:
Large - Feed Rate 3.0 ozs per minute
Medium - Feed Rate 1.5 ozs per minute
Small - Feed Rate 1.5 ozs per minute
Minimum time setting is in seconds. This
seconds feature was particularly designed
for diabetic pets who are feed very small
portions multiple times per day. |
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| 6.
Is the timer easy to program?
The Autopetfeeder comes with a digital timer
that can be easily programmed. The timer
also features a manual override button if
you wish to give some more food to your pet
occasionally.
The manual override button can also shut off
the timer. The timer will remember the
programs till you get back and start feeding
in the same cycle when put into auto mode.
The timer comes with a battery backup to
retain the programs in memory. |
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| 7.
Does the pet feeder get jammed?
If food larger than recommended size is
used, the feeder mechanism may get jammed.
(See above for rec food size) |
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| 8.
How does the feeder work?
The feeder consists of a feed storage
container and a feeder assembly housing. The
electric motor that drives the feeder is
controlled by a timer and you can set the
amount of feed and the time of feed on the
timer. |
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| 9.
What happens if my pet does not
eat all of the food? It's
quite natural for pets to eat a little more
or less each time they feed. If there is
some food left over in the bowl after one
feed cycle, your pet will probably eat the
leftover food during the next feed cycle.
The feeder will always put out a certain
amount of food at a certain time of day. If
you notice that your pet has leftovers in
the bowl and the leftover quantity increases
during every feed cycle then you have either
set the time for too much feed and or your
pet may be ill. You should, at that point,
reduce the feed time and continue to watch
your pets habits. |
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| 10.
Can I leave the pet unattended
with the pet feeder for 3 to 4 days?
Autopetfeeder is not recommended for use for
long term pet feed for unattended pets. It
is intended as a modern day convenience for
people with busy schedules, unforeseen
situations (getting home later than expected
from a party or movie) and as a convenience
to the pet owner.
The pet owner does not have to manually open
a container, measure a predetermined amount
of feed and pour it into the bowl for the
pet at appropriate times of the day. This
monotonous chore is taken away by
Autopetfeeder. |
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| 11.
How do I clean the feeder?
Turn off the feeder and disconnect the timer
from the wall socket. Empty the feeder of
all feed. Remove the food storage bottle by
holding the base with your feet and pulling
up on the bottle. The bottle is not attached
to base. It is a tight fit. You may then
wash the bottle in a dishwasher or using
soap and water. Use a damp sponge wipe the
plastic body and bowl. Do not try to take
apart the motor and its housing for
cleaning.
Do not power up the motor to clean the
insides of the feed unit. Do not immerse in
water to clean the feeder. The feed storage
container and the bowl may be washed in
running water. Allow time for all parts to
dry before reusing feeder. |
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| 12.What
materials are used in the construction of
the Autopetfeeder? All
components in the feeder are made of rubber,
food grade plastic and plated steel. |
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| 13.
What are the safety features
available in the autopetfeeder ?
1. Safety Interlock Switch: The feeders are
all provided with a safety interlock switch.
In the event the bottle/storage container is
removed from the base, the Autopetfeeder is
disabled.
2. Metal Sheeting Cover: There is no safety
hazard for the pets. All moving components
and housing are in an inaccessible area. The
electric cord is protected by a flexible
metal cover to prevent pets from chewing the
cord.
3. Plastic: Food graded plastic is used for
the safety of food and hence the food used
will not be affected. |
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| 14.
What type of food is
recommended? Ergosys does
not recommend any type of food. It is purely
based on Veterinarian Prescription. |
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| 15.
Is the Autopetfeeder UL
approved? The Autopetfeeder
is UL approved and the file# is 9GX3 |
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| 16.
what is the operating
temperature / Humidity for Autopetfeeder?
Operating Temperature : 50° F to 122°
F (10° C to 50° C)
Operating Humidity : 10% to 90%
(non-condensing at ambient) |
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| 17.
what is the non-operating
temperature / Humidity for Autopetfeeder?
Non-Operating Temperature : -22° F to 140°
F (-30° C to 60° C)
Non-Operating Humidity : 20% to 80%
(non-condensing at ambient) |
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