Can I use the Pet waterer for cats and dogs?
You can feed cats, dogs, ferrets, pigs and any
pet that drinks water on a regular basis.
size Pet waterer should I purchase?
The small pet waterer is recommended for pets
who weigh less than 15 lbs. The medium pet
waterer is recommended for pets who weigh
greater than 15 lbs. and less than 40 lbs. The
large pet waterer is recommended for pets who
weigh greater than 40 lbs.
How much water can I store in the
You can store
approximately 5 gallons of water in the larger
model and 3 gallons in the medium and 2 gallons
in the small model.
What kind of water can I put in the
You can put
regular tap water that you drink in the Pet
How long will the water last my pet?
The water in the pet waterer should last at
least a week to two weeks depending on how much
your pet drinks. Estimate the drinking needs of
the pet and the get the size that will last
him/her for about 2 weeks.
Is there a filter in the pet waterer?
Yes there is 8 layer filter in the pet waterer.
This is one of a kind of filter that is
available in the market. This filter purifies
the water and cleans the water of contamination.
Does the pet waterer have pump?
There is a low voltage pump setup inside the pet
waterer. This pump runs continuously.
How does the pet waterer work?
The water from the bowl is drawn through the
hole in the bowl and then through the body to
the pump. The pump then injects air into the
water and pumps it to the filter. The filter
then filters, cleans the water and removes all
odors. The water is then recirculated from the
filter to the bowl.
Will the water stay clean?
It's quite natural for pets to drink little
at a time and that is why this patented system.
The combination of forced aeration and
filteration keeps the water clean. Even the pet
saliva is processed to keep the bowl from
forming algae. This is unlike any other
filteration system in the market. The filter in
the pet waterer consists of materials such as
activated carbon, stone granules and ceramic
balls. The water from the filter is as good as
water that we drink fresh from the tap. If you
find any odors in the water, we will take back
How often do I have to replace the
It is recommended that the pet waterer filters
be replaced at least once in 10 weeks. However,
the life of the filter can range from three
weeks to 10 weeks. The filter life is dependent
on your pet. Also make sure that you clean the
pre filter in the body every week. This will
make the filter last longer.
The more contamination the pet puts into the
bowl, such as hair, food particles etc., the
lower the life of the filter. Consider that if
the filter is dirty then the pet waterer is not
cleaning the water as good as it did before the
filter was clean. If the filter lasted for
months, then the possibility is that either the
pet never contaminated the water (quite
unlikely) or the filter passes all the
contamination over to the bowl for the pet to
drink during the next cycle. Which do you
choose, replace filters? Or have contaminated
water that can facilitate algae growth?
Can I reuse the filter?
Unlike other filters that have to be disposed,
some times it is possible that the waterer
filter can be recycled for a few more weeks. If
the filter is washed, back flushed and rinsed in
hot water every week or when the water is
refilled in the pet waterer storage container,
the filter life can be extended.
How do I clean the pet waterer?
Make sure the pump is unplugged from the
transformer. Take out the water storage
container from the pet waterer. Wash and rinse
the bowl and body together in a kitchen sink.
You can use mild soap like dish washing
detergent to wash the insides of the bowl and
body. Make sure that you rinse well, (do not
leave any soap residue in the unit) for your pet
is going to be drinking out of this appliance.
Make sure that you clean the filter and the
filter chamber. Place the body/bowl on a level
floor and refill the storage container. Center
the storage container in the middle of the body
and place the bottle into the body. As the
bottle rests in place, water will start flowing
into the bowl. Plug the pump into the
transformer and you are done.
Does the Filtered Pet Waterer make
The Filtered Pet
Waterer has been designed with a
semi-submersible whisper quite pump. There is no
sound except for a quite hum, that cannot be
heard as much as felt by hand.
Why does the pump making a noise?
The Auto pet waterer has been designed with a
semi-submersible whisper quite pump. If the Auto
pet waterer does not have any water in the bowl
the pump could possibly make a significant noise
to disturb your pet. This is a warning for the
pet owner to refill the storage bottle. If the
noise is persistent even with the bowl with 3/4
inch of water then rotate the air suction cap on
the motor to reduce this noise.
(Round cap with small tube sticking up in the
air) This noise may be generated due to too much
air being sucked in. If this does not solve the
problem then there is something wrong with the
pump. Please call us for a replacement unit or
16. Why does my
Filtered Pet Waterer have a water level greater than 3/4
inch in the bowl?
The Auto pet waterer
has been designed to maintain 1/2 to 3/4 inch water
level in the bowl. If the water level in the storage
container is very low the check valve will not function,
because there is not enough water pressure in the
storage container. This will cause the water level in
the bowl to increase. Fill up the storage container with
water and this should solve the problem.
17. Why is the water
overflowing over the lip of the bowl over to the floor?
The Auto pet waterer has been designed with a check
valve and bottle (combination) that maintains the water
height within 3/4 to 1/2 inch water level in the bowl.
If this check valve or bottle fails (leaks) then the
water will over flow the bowl and spill on the floor.
Lift the bottle out of the pet waterer and see:
1. If the water drips from outside ring of the valve,
tighten the valve. If this does not work, replace the
gasket for the valve. (Spares provided under the bowl).
2. If the leak is from the center of the valve then
the check valve seal is loose or not working. See if you
can put the seal in place.
3. If there is a hissing sound from the bottle or if
the bottle is leaking externally call us to get a
replacement if under warranty. You may also purchase the
entire bottle or valve on our web site.
18. Why is there water
over the floor when the water level in bowl is less than
The are two possible reasons
1.Turn off the pump and see if the leak persists. If
the leak has stopped then check if the flow tube
(Half moon shaped piece part # 12 see
operating/assembly instructions) is installed in the
Waterer. If this is not installed and or lost please
call us to get a replacement if under warranty.
2.Turn off the pump and see if the leak persists. If
the Waterer continues to leak then the possibility is
that the seals installed on the bowl prior to assembling
the bowl to the body was not installed properly.
Take out the storage container and lift the body/bowl
combination up to see if there is a water leak between
the bowl and body. If so take the bowl apart from the
body (see operating /assembly instructions). Replace the
O-rings on the bowl (spares provided below the bowl)
apply a tiny bit of petroleum jelly on the O-rings and
assemble the bowl and body back together. If you do not
have any O-rings please call us to get a replacement if
19. What is power of
the pump in the Filtered Pet Waterer?
The Filtered Pet Waterer has a 2 watts pump.
20. Is the Filtered
Pet Waterer pump UL approved?
Filtered Pet Waterer pump is UL and CUL approved.