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Frequently Asked Questions [ AutoPet feeder / Oasis Faqs ] NekoFeeder FAQs Which size carrier do I buy?
NekoFeeder Doors Require: Pet-Mate Medium Size Deluxe Vari Kennel.
The measurements can be found on the flat space just above the door on the regular model. These models are sold in most Pet Stores. Due to the large cost of shipping the pet carrier, we actually suggest purchasing the pet carrier from a local pet store and purchasing the NekoFeeder add-on door from us. This will save you a lot for shipping! How Does NekoFeeder Work? The system works by unlocking the door on the front of the space via a tag on the cat's collar. He or she can then open the door by pushing on it and entering the isolated space to eat. More than one cat may have access to one NekoFeeder. How Long Does It Take To Train My Cat? Your cat’s personality will determine how long he or she will take to get used to the NekoFeeder. However, even skittish cats should be using it normally within 2 weeks or so. The best way is to start in small steps: First leave the door open for a few days, then close the main door but leave the cat door open for a few more days, and finally close the cat door and gently encourage him or her to go in. Voila! What is the clicking sound I am always hearing when my cat is near the Nekofeeder The sound is the actuator inside the Cat Door locking and unlocking the door. When your cat or dog is near the door, the signal from the key on your pets collar is instructing the door to unlock. This is normal! Why does my cat need to be closer and closer to the Nekofeeder for it to unlock? The batteries in the collar key are probably in need of replacing. The collar key and Pet Door batteries last aprox. 10 - 12 months. The collar Key uses a standard button cell battery available at camera stores or your local Radio Shack. How can I print out flyers? Start by downloading the brochure here, print out page 1, flip over the paper and print out page 2. Next, fold in to thirds. That's it! Warranty Questions. I just bought my Nekofeeder but have a problem, who do I call? Each NekoFeeder component has it's own warranty and the company can be contacted Directly:
AutoPet Feeder / Oasis Warranty/Return Questions . I just bought my AutoPet Feeder Or Oasis but have a problem, who do I call? For Technical Problems, Returns or Exchanges call AutoPet at 1-888-374-6797. They will help you resolve any issues you have with the Auto Feeder and Waterer systems.
Contact us
Phone: (802)264-6055 Fax: (314)228-8622 Email: nekofeeder@yahoo.com Ordering Information
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